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Unable to play HD content on my browsers.(Prime or Netflix)

  • 1 reply
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  • Last reply by cor-el

sushanthhj
sushanthhj
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My monitor and HDMI cable both are HDCP compliant. I am using the latest Mac Mini. I am still unable to view the HD content in my browser. I raised the same issue with Amazon and they asked me to use their APP and it works fine. Unfortunately Netflix doesn't have an APP for Mac. Please let me know how can i play HD content from my browser.

My monitor and HDMI cable both are HDCP compliant. I am using the latest Mac Mini. I am still unable to view the HD content in my browser. I raised the same issue with Amazon and they asked me to use their APP and it works fine. Unfortunately Netflix doesn't have an APP for Mac. Please let me know how can i play HD content from my browser.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.