Firefox crashes repeatedly, on multiple devices
So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the
Sorry Firefox crashed error
Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?
Already tried clearing cache and data and having no Addons Any help would be appreciated :)
Chosen solution
Please can you paste the URL of the crash report and not the report itself.
Read this answer in context 👍 0All Replies (7)
Hi
I am sorry to hear that Firefox for Android is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your Android device and Firefox for Android to the latest versions available.
As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?
If this does not resolve the issue, open the Android Settings app, select Applications then find Firefox in the list. In the section headed "Storage", selct the option to clear the cache (do not clear data!). Does this help?
Failing that, our developers will need to look into this in more detail with some logs from inside your copy of Firefox for Android. Type about:crashes in the address bar which will display information about recent crashes. If you select the most recent "Socorro" link, a crash report will open in a new tab. If you could copy and paste the address of the page that opens into a reply to this thread, we will be able to look into this further for you.
I hope that this helps.
9912eec9-7c49-494a-a934-b7e70da8bdba java.lang.OutOfMemoryError: Failed to allocate a 32 byte allocation with 2455832 free bytes and 2398KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC.
java.lang.OutOfMemoryError: Failed to allocate a 32 byte allocation with 2455832 free bytes and 2398KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC. at android.view.DisplayEventReceiver.dispatchVsync(DisplayEventReceiver.java:260) at android.os.MessageQueue.nativePollOnce(Native Method) at android.os.MessageQueue.next(MessageQueue.java:335) at android.os.Looper.loopOnce(Looper.java:186) at android.os.Looper.loop(Looper.java:313) at android.app.ActivityThread.main(ActivityThread.java:8855) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)
---Here is the latest crash from my tablet
64cd06fb-8d89-4057-9075-e6816b2d3434 java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1325240 free bytes and 1294KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC.
java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1325240 free bytes and 1294KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC. at android.os.ThreadLocalWorkSource.setUid(ThreadLocalWorkSource.java:68) at android.os.Binder.execTransact(Binder.java:1278)
---And here from my phone, both seem to be memory issues oddly enoug
Chosen Solution
Please can you paste the URL of the crash report and not the report itself.
https://crash-stats.mozilla.org/report/index/13c371ba-8b7a-4837-beed-efcc00230111
Here you go here is the latest
This seems to be the only socorro generated link
Any updates on this :)