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lost bookmarks !!!! HELP

  • 1 reply
  • 0 have this problem
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  • Last reply by Terry

billlaker01
billlaker01
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I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, and all 250+ of my bookmarks were gone!!!

I have spent a few hours in file manager, and can't find anything re: bookmarks. Where'd they go? Where are they kept in file mgr.? I'm dying here!

Very sorry now that I did the upgrade and trusted firefox.

Somebody please help................

Bill Laker

I got a pop-up to download an upgraded firefox, with assurance none of my info would be lost. It took me a 2nd download to get one that would install. Did the install, and all 250+ of my bookmarks were gone!!! I have spent a few hours in file manager, and can't find anything re: bookmarks. Where'd they go? Where are they kept in file mgr.? I'm dying here! Very sorry now that I did the upgrade and trusted firefox. Somebody please help................ Bill Laker

All Replies (1)

Terry
Terry
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There is a support article which may be of some help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update