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Fire fox 101.0.1 does not open window but is running in background

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by bassoe87

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I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fresh install. Firefox starts again but as soon as I log in my account, crashes again. Delete firefox and again fresh install. I don't login, I save 3 bookmarks and it crashes again. Delete firefox again and fresh install. But now firefox starts in the background (seen in task manager) but does not open a window. Download latest installer and try to install but now install says, "something went wrong" during the download. (could be the enterprise network here) this I tried a few times but no success.

So I download Firefox 101.0.1 ISO and install. But again running in background and no window.

HP Elitebook AMD Ryzen 7 PRO 2700 Vega Mobile Gfx

64bit Win 10 Pro 21H2 - 19044.1766

I'm not sure if this is the cause but a few days after windows update my firefox crashes. I restart it and only screen opens and doesn't respond. Deleted Firefox, did fresh install. Firefox starts again but as soon as I log in my account, crashes again. Delete firefox and again fresh install. I don't login, I save 3 bookmarks and it crashes again. Delete firefox again and fresh install. But now firefox starts in the background (seen in task manager) but does not open a window. Download latest installer and try to install but now install says, "something went wrong" during the download. (could be the enterprise network here) this I tried a few times but no success. So I download Firefox 101.0.1 ISO and install. But again running in background and no window. HP Elitebook AMD Ryzen 7 PRO 2700 Vega Mobile Gfx 64bit Win 10 Pro 21H2 - 19044.1766

Chosen solution

cor-el said

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar. See also:

No I didn't get crash reports. But I put the same question at the microsoft forum. Apparently there is a bug in the last windows update that was causing this. I deleted the last update and everything is working like before.

Thank you everybody for your help.

Read this answer in context 👍 0

All Replies (5)

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OK so apparently my mobile hotspot is preventing firefox or any webbrowser to enter the internet of even start.

Modified by bassoe87

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What security software? Reboot and try a different user account to see if you have the same issue.

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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

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jonzn4SUSE said

What security software? Reboot and try a different user account to see if you have the same issue.

I just tried but problem persists. Windows Defender.

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Chosen Solution

cor-el said

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar. See also:

No I didn't get crash reports. But I put the same question at the microsoft forum. Apparently there is a bug in the last windows update that was causing this. I deleted the last update and everything is working like before.

Thank you everybody for your help.