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Attachment pane in Thunderbird is looking strange

  • 8 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

wedenews
wedenews
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The attachmen pane in my thunderbird is looking strange. Everytime clickto write an e-mail the attachment pane looks like in my picture, covering most of the address and topic lines I know I an close the pane with Alt-M but it is annoying to have todo that everytime, and YES, the attachment pane looks like this even when I have not clicked to add any attachment

The attachmen pane in my thunderbird is looking strange. Everytime clickto write an e-mail the attachment pane looks like in my picture, covering most of the address and topic lines I know I an close the pane with Alt-M but it is annoying to have todo that everytime, and YES, the attachment pane looks like this even when I have not clicked to add any attachment
Attached screenshots

All Replies (8)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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I presume you have resized that area by moving the splitter, but each time, upon opening, the modified splitter is not 'remembered'.

I also notice you are using a theme that is not any of the defaults.

Please restart Thunderbird in 'Safe Mode' and then open a new Write window. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Please Report back on results.

wedenews
wedenews Question owner
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Unfortunately the modified splitter IS remembered.

Opening in safe mode did not help

sfhowes
sfhowes
  • Top 10 Contributor
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Help/Troubleshooting, Profile Folder, Open Folder, close TB, delete session.json. Restart TB and see if the pane retains its setting.

wedenews
wedenews Question owner
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Thanks for trying to help, but still the pane is as big. Do not know why it is like that and why I cannot turn it off

sfhowes
sfhowes
  • Top 10 Contributor
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Remove the wood theme, then restart TB. Does the pane still appear, even in safe mode?

wedenews
wedenews Question owner
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yes, I have changed theme to standard and it still is that way. even after what you recommended

sfhowes
sfhowes
  • Top 10 Contributor
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At the moment, I can't think of any other fix, but you could try a new profile and see if it works properly. Help/Troubleshooting, about:profiles, create a new profile and add an account. The original profile is unaffected and can be launched from about:profiles. If the new profile works OK, mail contacts etc. can be transferred from the original profile.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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I'm wondering if a size has been remembered in the xulstore.json file

Help/Troubleshooting, Profile Folder, Open Folder, close TB delete both of these files:

  • session.json
  • xulstore.json

Restart TB and see if the pane retains its setting.