Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can I have TB delete a junk message so it never shows up in my junk folder.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

I have been plagued by someone spamming me daily with the same phishing email. I'm tired of emptying the junk folder several times a day with that message in it. Can I have TB block, delete, or some other way keep that particular sender or message from ever reaching my junk folder? I'm not too TB savvy. So if possible, I need directions. Thank you.

I have been plagued by someone spamming me daily with the same phishing email. I'm tired of emptying the junk folder several times a day with that message in it. Can I have TB block, delete, or some other way keep that particular sender or message from ever reaching my junk folder? I'm not too TB savvy. So if possible, I need directions. Thank you.

All Replies (1)

more options

Filters is the answer.

See this article https://support.mozilla.org/en-US/kb/blocking-sender

Note that if the mail is being detected as junk/spam you will need to set the filter for on getting mail and before junk classification.

If the mail is being set in the folder by your mail provider, you will need to look at server side filtering for that mail.