Can't log in to one website
I can't log into Kohls.com. I put my user and password in, but when I hit log in, it does nothing. I can log into it with Safari, but not Firefox. Why? I've cleared cookies and history. I have checked everything, but can't find the reason why. It's only with Kohls website so far.
Chosen solution
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
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What does the error screenshot says?
There is no error. The page does absolutely nothing. The only thing I notice is that the refresh button will reload with an X.
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Go to that message, and use the Undo link to its right.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
I've already tried safe mode. That did not fix it either. I can log into my account to pay my bill, but not log into my account to order anything. The page will pull up, but when I hit the log in button, it does absolutely nothing.
Chosen Solution
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Thank you! It was the hardware!
Glad to help. Safe Surfing.