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I have lost all the personal folders in my email account

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

Trina111
Trina111
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All of my personal folders have disappeared.

All of my personal folders have disappeared.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Trina111
Trina111 Question owner
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My problem is with Thunderbird. I am also computer illiterate, which doesn't help. Thank you for the response.

WestEnd
WestEnd
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You might want to repost it on Thunderbird email support.

James
James
  • Top 25 Contributor
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WestEnd said

You might want to repost it on Thunderbird email support.

Well thanks to you the OP now has a duplicate thread instead of this thread being moved. Please fully read previous replies as Ed said a mod could move this thread if it was indeed about Thunderbird.

Might as well lock it as a duplicate of /questions/1222970