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when i click google apps it redirects me to google offers

  • 2 replies
  • 5 have this problem
  • 53 views
  • Last reply by voodooradio

voodooradio
voodooradio
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I sign in to my google account. The 9 little squares - Google apps - click on this and instead of a drop down with all the apps like mail, sheets etc , it redirects me to ; https://www.google.co.uk/intl/en/about/products/ to a new phone???? My other computers are fine , Ive deleted and reloaded Firefox and chrome to no avail.

I sign in to my google account. The 9 little squares - Google apps - click on this and instead of a drop down with all the apps like mail, sheets etc , it redirects me to ; https://www.google.co.uk/intl/en/about/products/ to a new phone???? My other computers are fine , Ive deleted and reloaded Firefox and chrome to no avail.

Chosen solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (2)

Mkll
Mkll
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Chosen Solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. (Firefox 57 and above) Click the Library button 57 library icon and choose History.
    (Click the menu button New Fx Menu and choose History in older Firefox versions.)
  2. In the History menu, choose "Clear Recent History...".
  3. Under "Time range to clear", select "Everything".
  4. Now, click the arrow next to Details to toggle the Details list active.
  5. From the details list, check Cache and Cookies and uncheck everything else.
  6. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

voodooradio
voodooradio Question owner
more options

Thankyou for your help. I appreciate this a lot great site :-))

Modified by voodooradio