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Firefox site not secure?

  • 1 reply
  • 2 have this problem
  • 11 views
  • Last reply by philipp

Sungroupie
Sungroupie
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I installed Firefox Quantum on my wife's laptop. While trying to complete installation, plug ins, etc. I got an error message:

"Your connection is not secure

The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate."

What's up with that? Turns out I received the same message on every website I tried!

MacOS 10.13.12

I installed Firefox Quantum on my wife's laptop. While trying to complete installation, plug ins, etc. I got an error message: "Your connection is not secure The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate." What's up with that? Turns out I received the same message on every website I tried! MacOS 10.13.12

All Replies (1)

philipp
philipp
  • Moderator
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hi, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.

thank you!