Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't access any websites even though my home page opens

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

debdm7
debdm7
more options

I was using my computer as normal and started having issues when I tried to open GCFLearnFree.org. It opened once but the site was unresponsive. Upon further attempts it would not open. I shut down my computer and rebooted it. Twice. Firefox opens to my home page which is start page. But none of my bookmarks will open up and searches will respond.

I was using my computer as normal and started having issues when I tried to open GCFLearnFree.org. It opened once but the site was unresponsive. Upon further attempts it would not open. I shut down my computer and rebooted it. Twice. Firefox opens to my home page which is start page. But none of my bookmarks will open up and searches will respond.

All Replies (1)

Shadow110
Shadow110
more options

Please Empty Cache and Clear Cookies and retry.

If still : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST