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firefox.patch.js how to remove?

  • 1 reply
  • 12 have this problem
  • 9 views
  • Last reply by FredMcD

MoniqueDC
MoniqueDC
more options

This occasionally occurs when I start Firefox. Looks like a patch (titled Critical Patch) from Firefox. I have not installed this patch because I set firefox to update automatically. Appears this is the result of some kind of malware. I run Malwarebytes (free version) and that doesn't seem to prevent it from re-occuring.

Please help.

MoniqueDC

This occasionally occurs when I start Firefox. Looks like a patch (titled Critical Patch) from Firefox. I have not installed this patch because I set firefox to update automatically. Appears this is the result of some kind of malware. I run Malwarebytes (free version) and that doesn't seem to prevent it from re-occuring. Please help. MoniqueDC

Chosen solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update

Read this answer in context 👍 6

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For almost a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update