Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

mynyun
mynyun
more options

Firefox keeps crashing on me and I don't know why. I send in error reports with email but no response. I have uninstalled and reinstalled it. Crash ID: bp-768f9ee3-8cb4-4130-b163-9ce122161130

Firefox keeps crashing on me and I don't know why. I send in error reports with email but no response. I have uninstalled and reinstalled it. Crash ID: bp-768f9ee3-8cb4-4130-b163-9ce122161130

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, maybe that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).