Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random updates

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Scribe

more options

Are the updates that come from firefox that take over the tab w/ a link safe? They also come w/ a patch that has the save file like a download.

Are the updates that come from firefox that take over the tab w/ a link safe? They also come w/ a patch that has the save file like a download.

All Replies (1)

more options

Hi, they don't come from Mozilla Firefox. It's a fake update designed to infect you with malware, which we have seen a lot of recently! NEVER EVER click on anything like that! Please see the article - I found a fake Firefox update.

If you are in any doubt about the authenticity of update pop-ups etc., it's always best to ignore them and check for yourself by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

A possible workaround is to install an ad-blocker, such as -

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin

Or, but this may be less effective - https://addons.mozilla.org/en-US/firefox/addon/adblock-plus

For reference only - please don't post here - this forum is for Mozilla Support Contributors only https://support.mozilla.org/en-US/forums/contributors/712056?last=69507

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.