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"Print", "Options" and "Add-ons" no longer work in Firefox menu after Yahoo Toolbar update.

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by TyGre

TyGre
TyGre
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All other Firefox menu options appear functional. Absolutely nothing happens when clicking on these three non-working buttons. All were functional before the forced toolbar update. Have not been able to print web pages for a few days now.

All other Firefox menu options appear functional. Absolutely nothing happens when clicking on these three non-working buttons. All were functional before the forced toolbar update. Have not been able to print web pages for a few days now.

Chosen solution

Reset your printer setting as outlined here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

But considering that Customize doesn't work for you, it might be best to just refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

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All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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Do the menu items on the Menu bar work? Hit the Alt key ti reveal the Menu Bar, if it is hidden.

Or the keyboard commands for those items? { Ctrl + P } for Print. { Alt -> T -> O } for Options. { Ctrl + Shft + A } for Addons.

Do you have the toolbar buttons for those items on the Yahoo Toolbar? If so, try opening Customize and use the Restore Defaults button.

TyGre
TyGre Question owner
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All the menu items on the Menu bar work, except "Print Preview". The first attempt resulted in a Print Preview dialog box showing "Progress: Preparing.....", which hung up for minutes. Further attempts would not even bring up the dialog box. So I can print as is but I cannot control the size or customize my print area.

I was also unable to open the "Customize" button on the menu, and therefore never could get to restore defaults.

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Reset your printer setting as outlined here: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

But considering that Customize doesn't work for you, it might be best to just refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

TyGre
TyGre Question owner
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Changing the printer settings didn't help but the refresh did. However, I had to hunt down my old add-ons since they apparently are removed in the refresh process. Also, new pages in yahoo no longer open in a new tab with a Flickr photo (which was annoying). Don't know if that was a result of the refresh or yahoo changed the toolbar settings based on the billion negative reviews they were getting.