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Bookmars have been lost after update.

  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

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I reload my computer. After this I found that my FF was updated and delete all my bookmars. Any folders like "old ff data" wasn't created and I can't find way to restore my bookmarks. Does it exist?

OS: Windows 7 x64.

I reload my computer. After this I found that my FF was updated and delete all my bookmars. Any folders like "old ff data" wasn't created and I can't find way to restore my bookmarks. Does it exist? OS: Windows 7 x64.

Chosen solution

Are there any compressed .jsonlz4 in the bookmarkbackups folder?

You can also check if there are multiple profile in the location used for profile folders.

You can use this button to go to the current Firefox profile folder:

Go up one level and check if there are more profiles with a xxxxxxxx.default name.

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All Replies (2)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Chosen Solution

Are there any compressed .jsonlz4 in the bookmarkbackups folder?

You can also check if there are multiple profile in the location used for profile folders.

You can use this button to go to the current Firefox profile folder:

Go up one level and check if there are more profiles with a xxxxxxxx.default name.