Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't open facebook or pinterest. I already reset firefox, as well as downloaded latest version. Also cleaned cache and cookies. Nothing seems to fix this!

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by flaviagp

flaviagp
flaviagp
more options

Hello. I can not open completely facebook or Pinterest (whinch makes it impossible to login in). I already cleaned cookies and cache history, as well as downloaded latest version of Firefox (and re-starting the computer). I also tried the 'safe mode' but that also did not help- facebook and pinterest won't open properly. FYI Twitter is working as it should. So far the only problems are with facebook and pinterest. This is my fisrt time on Firefox and this issue is the only thing that is keeping me from using it full time. Yesterday and today I spent several hours trying to fix this, to absolutely no avail!

Can you help?

Thanks Flavia

Hello. I can not open completely facebook or Pinterest (whinch makes it impossible to login in). I already cleaned cookies and cache history, as well as downloaded latest version of Firefox (and re-starting the computer). I also tried the 'safe mode' but that also did not help- facebook and pinterest won't open properly. FYI Twitter is working as it should. So far the only problems are with facebook and pinterest. This is my fisrt time on Firefox and this issue is the only thing that is keeping me from using it full time. Yesterday and today I spent several hours trying to fix this, to absolutely no avail! Can you help? Thanks Flavia
Attached screenshots

All Replies (2)

FredMcD
FredMcD
more options

Separate Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1

I can't read that language. What does the error say?

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

flaviagp
flaviagp Question owner
more options

I tried all the links I havent managed to properly open eihter facebook or Pinteret. They do open on other browsers...