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secure connection failed (connection reinitiated) on firefox 45.0.2 and win10.

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  • Last reply by aran1968

aran1968
aran1968
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Since 5 days I cannot access my website https page (https://iswatsu.com) when using Firefox. On my PC I can access that page when I use either Edge or Chrome. The website is also accessible on other PCs using Firefox and I got no feedback from colleagues of clients about them experiencing problems accessing the website, so it really looks like it's only my PC having this issue.

I run Firefox 45.0.2 and Win10 system and Windows Defender as antivirus.

I already tried clearing the cache and cookies, disabling Windows Defender, putting to True the ipv6 setting but nothing changes: I still get a "connection reset while page was loading" message.

Thanks in advance for your help.

Since 5 days I cannot access my website https page (https://iswatsu.com) when using Firefox. On my PC I can access that page when I use either Edge or Chrome. The website is also accessible on other PCs using Firefox and I got no feedback from colleagues of clients about them experiencing problems accessing the website, so it really looks like it's only my PC having this issue. I run Firefox 45.0.2 and Win10 system and Windows Defender as antivirus. I already tried clearing the cache and cookies, disabling Windows Defender, putting to True the ipv6 setting but nothing changes: I still get a "connection reset while page was loading" message. Thanks in advance for your help.

All Replies (2)

aran1968
aran1968 Question owner
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update: after refreshing firefox (https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings) I am able to access the website. However, as soon as my firefox profile is synchronized and I restart firefox, the problem reappears. Tried uninstalling all complements but the problem persists (even after refresh Firefox again: everytime my profile is synched and firefox restarted, the problem is there).

Thank you again for your help.

aran1968
aran1968 Question owner
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aran1968 said

update: after refreshing firefox (https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings) I am able to access the website. However, as soon as my firefox profile is synchronized and I restart firefox, the problem reappears. Tried uninstalling all complements but the problem persists (even after refresh Firefox again: everytime my profile is synched and firefox restarted, the problem is there). Thank you again for your help.

Further update: The problems seems to originate from Firefox Sync: after several tests I found that if I disconnect from Sync everything works like a charm.

Anyone can help on this issue?