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Firefox keeps crashing after I have updated to Windows 10

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by philipp

MickeyB23
MickeyB23
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Ever since I have updated to Windows 10 Firefox keeps crashing. It was initially whenever I closed the browser down, but now it's happening all the time, when new windows pop up, when submitting forms, when downloading documents to save, or opening documents in PDF, or just randomly in the middle of reading a website. I have gone through and made sure all Adobe and Java updates are correct, I have uninstalled and reinstalled Firefox but nothing has helped.

Here are the last 10 BP entries from my crash report as I've seen requested in other Questions that are still yet to be answered.

bp-541c6ee5-2caa-4524-96aa-4e0302150902 2/09/2015 7:36 PM bp-fbede3d6-62a7-45b5-8d4c-c8b712150902 2/09/2015 7:36 PM bp-5a9667ff-689e-4243-94cd-ee3062150902 2/09/2015 7:21 PM bp-1c027423-a738-499c-af77-69d8c2150902 2/09/2015 7:15 PM bp-c9370d42-33be-4ab1-bb1f-c7db62150902 2/09/2015 7:14 PM bp-8df37ab2-17c8-497d-b557-e68782150814 14/08/2015 1:26 PM bp-77c3c07f-1810-4e07-9c0a-cb5e32150814 14/08/2015 1:25 PM bp-42cf0c6b-a941-4457-9f03-f507b2150813 13/08/2015 8:36 PM bp-04706cf2-dab2-4389-93b5-a57642150813 13/08/2015 3:35 PM bp-0e97a55f-1003-43a5-90df-510802150724 24/07/2015 12:38 PM


I really enjoy Firefox and don't want to have to change to another browser, but if this isn't fixed very soon then I'll have no choice but to get rid of it.

Ever since I have updated to Windows 10 Firefox keeps crashing. It was initially whenever I closed the browser down, but now it's happening all the time, when new windows pop up, when submitting forms, when downloading documents to save, or opening documents in PDF, or just randomly in the middle of reading a website. I have gone through and made sure all Adobe and Java updates are correct, I have uninstalled and reinstalled Firefox but nothing has helped. Here are the last 10 BP entries from my crash report as I've seen requested in other Questions that are still yet to be answered. bp-541c6ee5-2caa-4524-96aa-4e0302150902 2/09/2015 7:36 PM bp-fbede3d6-62a7-45b5-8d4c-c8b712150902 2/09/2015 7:36 PM bp-5a9667ff-689e-4243-94cd-ee3062150902 2/09/2015 7:21 PM bp-1c027423-a738-499c-af77-69d8c2150902 2/09/2015 7:15 PM bp-c9370d42-33be-4ab1-bb1f-c7db62150902 2/09/2015 7:14 PM bp-8df37ab2-17c8-497d-b557-e68782150814 14/08/2015 1:26 PM bp-77c3c07f-1810-4e07-9c0a-cb5e32150814 14/08/2015 1:25 PM bp-42cf0c6b-a941-4457-9f03-f507b2150813 13/08/2015 8:36 PM bp-04706cf2-dab2-4389-93b5-a57642150813 13/08/2015 3:35 PM bp-0e97a55f-1003-43a5-90df-510802150724 24/07/2015 12:38 PM I really enjoy Firefox and don't want to have to change to another browser, but if this isn't fixed very soon then I'll have no choice but to get rid of it.

All Replies (1)

philipp
philipp
  • Moderator
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hi MickeyB23, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).