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my outgoing smtp settings work on win 7 computer, but not on win 8

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  • Last reply by christ1

Petwatch
Petwatch
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Thunderbird works great on my wind 7 desktop, but on my win 8 laptop with all the same settings I can't send email from thunderbird, I get the following message 

Sending of message failed.

The message could not be sent using SMTP server mail.petwatchtoday.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator. 

I have tried the default as well as the [email protected] - mail.petwatchtoday.com which works on win 7

I've been trying to fix this (off and on) for over a year and get frustrated and walk away, until my wife reminds me!

Thanks,

Rick

Thunderbird works great on my wind 7 desktop, but on my win 8 laptop with all the same settings I can't send email from thunderbird, I get the following message Sending of message failed. The message could not be sent using SMTP server mail.petwatchtoday.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator. I have tried the default as well as the [email protected] - mail.petwatchtoday.com which works on win 7 I've been trying to fix this (off and on) for over a year and get frustrated and walk away, until my wife reminds me! Thanks, Rick

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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What are the correct settings according to your email provider? They probably have a support web site providing that information.

Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information

Modified by christ1