We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting incorrect log in names

more options

The incorrect name is still appearing as an optional log in name. Is there ANY way to delete the incorrect name so it doesn't appear when I try to log in? I only want ONE log in -- the correct one -- to appear. Going into Settings >Privacy > Clear private data DOES NOT WORK.

The incorrect name is still appearing as an optional log in name. Is there ANY way to delete the incorrect name so it doesn't appear when I try to log in? I only want ONE log in -- the correct one -- to appear. Going into Settings >Privacy > Clear private data DOES NOT WORK.

All Replies (3)

more options

If you have Sync enabled on you mobile and Pc , delete non-required usernames and passwords from your Pc and it'll automatically remove it from your phone

more options

I don't have the incorrect usernames on my PC. There is only one: the correct one. I only have them on my phone, due to fatfingered attempts to log in. When my finger gets NEAR the username box FOUR different log in names jump up at me. They block out the LOGIN button. It's VERY annoying. I only want ONE. The correct one.

more options

Then try to clear Form and Search history on both of your devices. Make sure to chose everything not just one hour or today!