Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Downloaded files from Firefox, opens temporary file instead of the new downloaded file?

  • 1 ответ
  • 1 имеет эту проблему
  • 11 просмотров
  • Последний ответ от iamjayakumars

more options

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes.

Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file?

Firefox is fully updated, and running on Windows 7 64 bit.

I have downloaded the same (but updated over time) file from dropbox many time. But when i try to download the updated version, Ecxel opens a temporary file. I know this, because i'm sure the file has been updated since last download, and when i download the file in another browser, i shows the file, with the new changes. Only Firefox seems to have the problem. How do i force Firefox to use the new download, and not a temporary file? Firefox is fully updated, and running on Windows 7 64 bit.

Все ответы (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.