Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I have a problem with my Firefox sync account.

  • 1 ответ
  • 10 имеют эту проблему
  • 23 просмотра
  • Последний ответ от the-edmeister

more options

Hello!

I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

Hello! I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

Все ответы (1)

more options

Do you have your Sync Key (or Recovery Key) ?

Have you reset your Sync Key?
If you did your bookmarks are gone.