We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox constantly wants to restart my computer to finish installing an update.

  • 2 ответа
  • 18 имеют эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

When opening Firefox I get a pop that states:

"Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?"

I have full admin rights to this Win7 box. I have completely uninstalled Firefox and all saved settings and installed the the latest version. If I do reboot I can use Firefox until it decides that it updated then I need to restart again. This happens multiple times a day.

I have started using Chrome and IE. This makes me unhappy. I have friends with the same issue and we share the opinion that Firefox is unusable as a browser in it's current state.

The other thing that bothers me is that I downloaded and installed version 15.0.1, it tells me that I have version 15 and wants to update the base version to 15.0.1. I installed 15.0.1 what happened to the update since I installed it?

When opening Firefox I get a pop that states: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I have full admin rights to this Win7 box. I have completely uninstalled Firefox and all saved settings and installed the the latest version. If I do reboot I can use Firefox until it decides that it updated then I need to restart again. This happens multiple times a day. I have started using Chrome and IE. This makes me unhappy. I have friends with the same issue and we share the opinion that Firefox is unusable as a browser in it's current state. The other thing that bothers me is that I downloaded and installed version 15.0.1, it tells me that I have version 15 and wants to update the base version to 15.0.1. I installed 15.0.1 what happened to the update since I installed it?

Изменено coda6

Все ответы (2)

more options
more options

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.