Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

How do I get the search here tab off the top of my screen?

  • 5 ответов
  • 9 имеют эту проблему
  • 1 просмотр
  • Последний ответ от SafeBrowser

more options

All of the sudden I have a new tab at the top of my Firefox screen for searching. It says "search here" with a colorful little pinwheel. There is no where I can find to take this whole thing off. I've tried uninstalling it on my computer, but it still shows up. I want to have it off completely!

All of the sudden I have a new tab at the top of my Firefox screen for searching. It says "search here" with a colorful little pinwheel. There is no where I can find to take this whole thing off. I've tried uninstalling it on my computer, but it still shows up. I want to have it off completely!

Все ответы (5)

more options

Sounds as though you have an unwanted add-on. Have you tried to use that search box to see where it leads (what search site)? That might be necessary to identify the culprit.

You can disable all nonessential extensions here, restart Firefox, and see whether that turns off the box:

orange Firefox button or classic Tools menu > Add-ons > Extensions category

You might also check the Plugins category and disable anything nonessential there.

Any change?

more options
more options

See image below. If that is the item, follow these instructions.

Exit from Firefox, then try locating and removing from your installed programs in Windows Control Panel (see article below for instructions to get there depending on your version of Windows). Look for and remove "Default Tab (version #)"


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Изменено SafeBrowser

more options

Thank you. I did finally find it in add-on section. I had tried to uninstall it but it kept telling me I had to close explorer to uninstall. Explorer wasn't open so I didn't know what to do from there. But, the add-ons part helped. Thanks!

more options

Disabling in Add-ons simply keeps it from displaying in Firefox. It leaves that item installed on your computer.

You can try:

  • Restart your computer then see if you can uninstall it from Windows Control Panel
  • If that does not work, start Windows in Safe Mode and try to uninstall it in the Windows Control Panel while in Windows Safe Mode. To exit Windows Safe Mode, restart Windows.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Изменено SafeBrowser