Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Gmail does not recognize my username and/or password in Firefox while Internet Explorer and Outlook grant access w/o a problem.

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

When attempting to access Gmail via Firefox, I am denied because of "username and/or password not recognized". However, I am able to access with the same log-in information for Gmail through Internet Explorer and my Outlook program.

If I change Gmail password while in Firefox, I can get into my Gmail account only temporarily. Once I close out of Gmail or Firefox, the password issue arises again if I try to access Gmail through Firefox.

When attempting to access Gmail via Firefox, I am denied because of "username and/or password not recognized". However, I am able to access with the same log-in information for Gmail through Internet Explorer and my Outlook program. If I change Gmail password while in Firefox, I can get into my Gmail account only temporarily. Once I close out of Gmail or Firefox, the password issue arises again if I try to access Gmail through Firefox.

Все ответы (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"