Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Why is Firefox not allowing me to attach any document to an e-mail, even a one-page one?

  • 1 ответ
  • 5 имеют эту проблему
  • 2 просмотра
  • Последний ответ от rbillings

nlwboston
nlwboston
more options

Ever since I upgraded Firefox the last time, it is not letting me attach any document to an e-mail. I consistently get this error message: "Your attachment could not be uploaded. Please verify that your attachment is not empty."

IT"S NOT EMPTY! I regularly need to attach Word documents to e-mails, even whole book manuscripts, so this is impeding my work!

Ever since I upgraded Firefox the last time, it is not letting me attach any document to an e-mail. I consistently get this error message: "Your attachment could not be uploaded. Please verify that your attachment is not empty." IT"S NOT EMPTY! I regularly need to attach Word documents to e-mails, even whole book manuscripts, so this is impeding my work!

Все ответы (1)

rbillings
rbillings
more options

Hi nlwboston-

Which email product are you using? There could be a couple of different answers to this. If it is Yahoo, they are having a lot of problems with attachments - that have nothing to do with Firefox. I have also seen one person who was experiencing this problem because the browser thought the email attachment was an ad, and was being blocked by an add-on. The solution to that was to specifically allow the webmail URL for the ad blocker. Hope one of those help.