Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Save Password Dialogue Box Not Displaying

  • 2 ответа
  • 8 имеют эту проблему
  • 1 просмотр
  • Последний ответ от metaman

metaman
metaman
more options

I am seeing behavior that suggests that the dialogue box for saving passwords is invisible:

  • I can frequently see the outline of a box where the dialogue box would be
  • On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it
  • On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible.

I have uninstalled and reinstalled.

Private Browsing is Off. Save passwords is checked.

I am seeing behavior that suggests that the dialogue box for saving passwords is invisible: * I can frequently see the outline of a box where the dialogue box would be * On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it * On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible. I have uninstalled and reinstalled. Private Browsing is Off. Save passwords is checked.

Выбранное решение

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Выбранное решение

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
metaman
metaman Задавший вопрос
more options

Thank you Cor-el! I did what you said, and the problem disappeared. I enabled the add-ons a few at a time, and lo and behold, the problem never came back. I now have all add-ons enabled, and password saving is working.

Just going through that process cured it.

Thank you!