Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I have message 'please re-install the Toolbar' but can not find how/where to do that.

  • 1 ответ
  • 3 имеют эту проблему
  • 15 просмотров
  • Последний ответ от cor-el

more options

I have re-installed Firefox but it did not include the toolbar. Message at the top of my screen says "Firefox is not able to show the toolbar. Please re-install the Toolbar". I have been everywhere I can look and can not find a download for re-installing the toolbar.

I have re-installed Firefox but it did not include the toolbar. Message at the top of my screen says "Firefox is not able to show the toolbar. Please re-install the Toolbar". I have been everywhere I can look and can not find a download for re-installing the toolbar.

Все ответы (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)