Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

FF 3.6.8 screen and downloads not loading until mouse is moved. How to fix this issue?

  • 1 ответ
  • 21 имеет эту проблему
  • 4 просмотра
  • Последний ответ от Morbus

more options

Every once in a while, FF will not load until my mouse is moved. Same goes for the downloads; the download will not progress in percentage unless the mouse is moved constantly. I'm not exactly sure what triggers it.

Every once in a while, FF will not load until my mouse is moved. Same goes for the downloads; the download will not progress in percentage unless the mouse is moved constantly. I'm not exactly sure what triggers it.

Все ответы (1)

more options

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.