We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

A viral named QuestDNS111 disguised itself as a F-Fox add-on, and infeted my XP laptop

  • 1 ответ
  • 4 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Shawn

mrlaw711
mrlaw711
more options

It appeared on the FireFox add-on list and there it sat until I read about it by doing a search. Windows MS Essentials deleted it - sort of, and I disabled it from the add-on list of FireFox. However, it is sitting my my C drive and won't let me delete it. Since the inception of this problem my computer has been re-directing itself and running about 10-20% normal speed.

It appeared on the FireFox add-on list and there it sat until I read about it by doing a search. Windows MS Essentials deleted it - sort of, and I disabled it from the add-on list of FireFox. However, it is sitting my my C drive and won't let me delete it. Since the inception of this problem my computer has been re-directing itself and running about 10-20% normal speed.

Все ответы (1)

Shawn
Shawn
  • Moderator
more options

Your issue may be caused by Malware. You can run and update the following free anti virus software:

1. Malwarebytes (Free version) - http://www.malwarebytes.org

2. Spybot Search & Destroy - http://www.safer-networking.org

3.Spyware Terminator - http://www.spywareterminator.com

In addition, there are a number of forums you can use to help get rid of your infection. These include:

What Extensions are you using? Check by going to Tools | Add-ons | Extensions