Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Most of my extensions have been deleted without warning

  • 1 ответ
  • 0 имеют эту проблему
  • Последний ответ от next

more options

I just switched on my PC, opened Firefox and got a message saying "sorry we could not restore the pages" or something similar. And then a row of windows opened from each one of the extensions that have been deleted saying things like "we're sorry to see you go" "we hope you come back" and so on. On double checking were extensions like eosia, momentum, mendeley, notion, freedom etc. all gone, and not for my choice. I disconnected my account, checked my laptop but before i could block sync, all extensions started deleting themselves there as well... according to AVG premium, no malware or virus was detected...

I just switched on my PC, opened Firefox and got a message saying "sorry we could not restore the pages" or something similar. And then a row of windows opened from each one of the extensions that have been deleted saying things like "we're sorry to see you go" "we hope you come back" and so on. On double checking were extensions like eosia, momentum, mendeley, notion, freedom etc. all gone, and not for my choice. I disconnected my account, checked my laptop but before i could block sync, all extensions started deleting themselves there as well... according to AVG premium, no malware or virus was detected...

Все ответы (1)

more options

For english support -> https://support.mozilla.org/en-US/

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.