Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird freezes when saving attachments using "Save All" on Windows 10

  • 1 ответ
  • 0 имеют эту проблему
  • Последний ответ от Wayne Mery

more options

Thunderbird versions: 128 esr and 131 (both exhibit this problem). OS: Windows 10.

Issue: Thunderbird freezes when trying to save all attachments. This occurs when using "Save All". The dialog box to select the folder appears and then Thunderbird stops responding. "Not Responding" appears in the dialog box title. Windows then pops up a dialog offering to close the program or wait for it to respond (which it never does). No crash report is generated.

Note: 1. This issue does not occur when using "Save As..." and saving the attachments individually. 2. This does not occur when dragging attachments (all, or individually) to the Desktop or to other folders 3. This seems to occur independent of the types of the attachments.

Is this a bug or is there a way to fix this?

Thunderbird versions: 128 esr and 131 (both exhibit this problem). OS: Windows 10. Issue: Thunderbird freezes when trying to save all attachments. This occurs when using "Save All". The dialog box to select the folder appears and then Thunderbird stops responding. "Not Responding" appears in the dialog box title. Windows then pops up a dialog offering to close the program or wait for it to respond (which it never does). No crash report is generated. Note: 1. This issue does not occur when using "Save As..." and saving the attachments individually. 2. This does not occur when dragging attachments (all, or individually) to the Desktop or to other folders 3. This seems to occur independent of the types of the attachments. Is this a bug or is there a way to fix this?

Изменено Wayne Mery

Все ответы (1)

more options

Thanks for the great details.

I am not able to reproduce this.

Does it also happen if you have started Windows in safe mode?

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.