We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Unable to setup Gmail account in Thunderbird 115.6.0

  • 3 ответа
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Matt

more options

First-time setup of Thunderbird on Ubuntu isn't working. I've attached the configuration (email address removed).

Email address and password are correct (I can login to the account on the browser).

Error Message: Unable to login at server. Probably wrong configuration, username or password.

Have attempted to change general.useragent.compatMode.firefox to true in Config Manager, issue persists.

There are no saved passwords in Thunderbird and I have not set up any other emails on Thunderbird.

Thunderbird version 115.6.0 Ubuntu version 22.04.3 LTS

First-time setup of Thunderbird on Ubuntu isn't working. I've attached the configuration (email address removed). Email address and password are correct (I can login to the account on the browser). Error Message: Unable to login at server. Probably wrong configuration, username or password. Have attempted to change general.useragent.compatMode.firefox to true in Config Manager, issue persists. There are no saved passwords in Thunderbird and I have not set up any other emails on Thunderbird. Thunderbird version 115.6.0 Ubuntu version 22.04.3 LTS
Приложенные скриншоты

Все ответы (3)

more options

Did Google's OAuth window open before the error message appeared?

more options

Ben Bonacci said

Did Google's OAuth window open before the error message appeared?

I did not see the OAuth window appear.

Изменено Ronald

more options

You might want to check your distribution has not disabled cookies in Thunderbird. It is something distributions sometimes do for ideological reasons, but it does have downsides. Like basically disabling oauth.

This article contains a lot of good information on Google oauth issues. https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

There is also this generic Thunderbird and gmail article which has links to known bugs at the bottom. https://support.mozilla.org/en-US/kb/thunderbird-and-gmail