Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Thunderbird Print to PDF deletes lines from the email

  • 1 ответ
  • 1 имеет эту проблему
  • 8 просмотров
  • Последний ответ от AgnesRM

elektraum
elektraum
more options

Using Thunderbird under Windows 10. When I try to print a single long-ish email to PDF, several (5 to 8) lines of text or images are missing from each page break. I've eliminated headers & footers, and tried printing to different page sizes, using different scales, and changing the margins. I'm testing on just the first 5 pages to avoid overloading memory.

I'm out of tricks to try. Any ideas/suggestions?

Thank you, Elektra

Using Thunderbird under Windows 10. When I try to print a single long-ish email to PDF, several (5 to 8) lines of text or images are missing from each page break. I've eliminated headers & footers, and tried printing to different page sizes, using different scales, and changing the margins. I'm testing on just the first 5 pages to avoid overloading memory. I'm out of tricks to try. Any ideas/suggestions? Thank you, Elektra

Все ответы (1)

AgnesRM
AgnesRM
more options

It sounds as if the formatting is assuming a longer page size somewhere between Thunderbird, Windows print and PDF formatting. You are certainly pursuing some good ideas there. Do you have add-ons handling the conversion to pdf? Or are you using Print - Save to pdf in the print dialogue? What happens if you simply print instead of using the to PDF step? Please provide more information. Try also opening Thunderbird in troubleshooting mode and trying again. Is the result different? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird There are more tips here, https://support.mozilla.org/en-US/questions/1255719 but that post is a few years ago and the user's problem was slightly different. It may give you some ideas though. If you consider looking into the Config Editor settings mentioned, be aware that changing config settings can be risky.