Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

2 of 3 accounts stopped saving Drafts

  • 4 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от andrew.alden

more options

I'm using TBird 86.12.0 on a Win7 machine. I use three different email accounts. Starting yesterday, two accounts stopped saving drafts. When I close a message I'm writing, there's no prompt to "save as draft," and when I use the Save As button there's no progress box saying "saving to drafts . . . saved" -- nothing. TBird crashed twice during this period, and I can't interpret the crash reports.

I lost a letter to my family twice on account of this problem, and I run my business on one of these accounts.

My workaround is to compose on the one account that saves drafts, then switch the sender at the last minute before sending.

Advice?

I'm using TBird 86.12.0 on a Win7 machine. I use three different email accounts. Starting yesterday, two accounts stopped saving drafts. When I close a message I'm writing, there's no prompt to "save as draft," and when I use the Save As button there's no progress box saying "saving to drafts . . . saved" -- nothing. TBird crashed twice during this period, and I can't interpret the crash reports. I lost a letter to my family twice on account of this problem, and I run my business on one of these accounts. My workaround is to compose on the one account that saves drafts, then switch the sender at the last minute before sending. Advice?

Выбранное решение

I doubt it's due to a problem with the provider. Possibly caused by a security app that scans uploads, especially drafts with attachments. If you don't need to access drafts from other devices, storing them in Local Folders is probably better from a performance standpoint.

Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

more options

If these are IMAP accounts, are the drafts stored in an IMAP folder or Drafts on Local Folders? Check Copies & Folders in Account Settings.

more options

All three are identical, stored in IMAP folders. Does this point to a problem with my provider at he.net?

more options

Выбранное решение

I doubt it's due to a problem with the provider. Possibly caused by a security app that scans uploads, especially drafts with attachments. If you don't need to access drafts from other devices, storing them in Local Folders is probably better from a performance standpoint.

more options

Excellent suggestion. That works. Thank you [bows reverently]