Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Can't set up 2 Factor Auth

  • 4 ответа
  • 1 имеет эту проблему
  • 6 просмотров
  • Последний ответ от Su5eD

more options

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

Все ответы (4)

more options

are you entering the random code generated in Authy AFTER you scan the QR code?

more options

Eve said

are you entering the random code generated in Authy AFTER you scan the QR code?

Yes, of course.

more options

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

more options

cor-el said

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Yes