In this situation, it's usually best to post the contents of the two files so that we can see what's wrong. I assume that you've also already reviewed this, but if you haven't, Customize Firefox using AutoConfig has full details on how to setup the AutoConfig.

Your autoconfig.js file should look like this:

pref("general.config.filename", "mozilla.cfg");
pref("general.config.obscure_value", 0);

A common mistake is that some people start listing preferences on the first line of their .cfg file, but you need to leave a blank line at the top.

However, in this case, I'm going to guess that the general.config.filename value doesn't match the name of your CFG file and/or that it's not located in the correct folder.

Hope this helps.

If Firefox recognizes the autoconfig.cfg file and there are errors in the file then you check the Browser Console for possible error messages.

What is the content of the autoconfigjs file?

The autoconfig.js file that specifies to use autoconfig.cfg is placed into the "defaults\pref" directory where the channel-prefs.js file is located.

//
pref("general.config.filename", "autoconfig.cfg");
pref("general.config.obscure_value", 0);

• autoconfig.cfg and autoconfig.js need to start with a comment line (//)
• autoconfig.js needs to use Unix line endings (LF instead of CR/LF)

See also:

• https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

The file names match from the autoconfig file and the mozilla.cfg file. I've attached screen shots of the files.

I checked the browser console in firefox and there aren't any errors. I have the autoconfig.js file living here: C:\Program Files\Mozilla Firefox\defaults\pref I have the mozilla.cfg file living here (just to clarify this is a config file, not js file): C:\Program Files\Mozilla Firefox

I also have channel-prefs.js and local-settings.js living here: C:\Program Files\Mozilla Firefox\defaults\pref

I've attached screen shots of those files too.

The first two screenshots do not show a file extension which should be .js. The third screenshot shows the mozilla.cfg fille with the correct file extension.

I'm not sure why you posted two screenshots with file content that should be in the autoconfig.js file in the defaults\pref folder. There should only be one autoconfig.js file in defaults\pref and you can remove the local-settings file.

Can you confirm that autoconfig.js is a .js file and doesn't have a hidden .txt file extension and that autoconfig.js uses Unix line endings (LF instead of CR/LF)?

See:

• https://support.mozilla.org/en-US/kb/customizing-firefox-using-autoconfig

If the Mozilla.cfg file name wouldn't match then you would get an error message. Since you do not get an error message then it is likely that there is a problem with the autoconfig.js file.

I'm not sure what you mean by "I'm not sure why you posted two screenshots with file content that should be in the autoconfig.js file in the defaults\pref folder."

I've attached a screen shot of the defaults\pref folder with the autoconfig file shown as javascript. I'm not sure what could be wrong with the autoconfig file.

Your mozilla.cfg file is not a CFG file, it's a text file. If it was, Notepad would display the title as simply mozilla, since it excludes file extensions in the title.

So your file is actually probably called mozilla.cfg.txt, which won't work properly.

It might appear in the file browser as mozilla.cfg, but that's because Windows hides the file extension. Notice that the autoconfig.js file displays simply as autoconfig.

In the file browser, select View at the top of the screen and then check File name extensions to see the full file name or right click the file, select Properties and observe the Type of File information.

Hope this helps.

If I change the file type of cfg - the file name would only be 'mozilla' is that how the autoconfig.js script should read? // pref("general.config.filename", "mozilla"); pref("general.config.obscure_value", 0);

No. You should keep mozilla.cfg in the autoconfig.js file.

You only need to make sure that the file names are correct because Windows has the (bad) habit to hide some file names and this can easily lead to confusion.

Did you verify that autoconfig.js is using Unix line endings?

Notepad might not be the best editor in this case.

• https://en.wikipedia.org/wiki/Notepad%2B%2B

No, what you have typed in the file is fine. I'm referring to the actual name of the mozilla.cfg file.

Do the following:

1. Open the folder that has the mozilla.cfg file in it.
2. Select View at the top of the window.
3. Check File name extensions.
4. Rename the file to mozilla.cfg, not mozilla.cfg.txt.

Thank you Wesley!! I had the file name was mozilla.cfg.cfg. I removed the duplicate extension and it worked! Thank you so much for your help!!

Glad I could help!

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