Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox Nightly causes Black Screens and Windows Resumes

  • 2 ответа
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от cor-el

Hirnsausen
Hirnsausen
more options

Since the recent updates for the Firefox Nightly, my laptop is ALWAYS getting the famous Black Screen and upon restart i see the text "Resuming Windows".

I use the (known to be bad) combination of an i3 2330M processor, and the Intel HD Family Graphics driver. That combination is known to be the father and mother of many Black Screens if software does not handle that bad combination well. Intel denies any wrong-doing, but the Internet search results are speaking quite an exact language when looking for the involved hardware for these Black Screens.

Please, Firefox developers, bypass that terrible Black Screen problem. At the moment, i have to use the Safari browser just to be able to send you this message.

Laptop specs: Compaq CQ57 Refurbished Windows 7 Home Premium 64bit Mozilla Firefox Nightly Latest Version 8GB RAM i3 2330M Processor Intel HD Family Graphic Driver (same bad results with Intel 3000 Graphics Driver)

Since the recent updates for the Firefox Nightly, my laptop is ALWAYS getting the famous Black Screen and upon restart i see the text "Resuming Windows". I use the (known to be bad) combination of an i3 2330M processor, and the Intel HD Family Graphics driver. That combination is known to be the father and mother of many Black Screens if software does not handle that bad combination well. Intel denies any wrong-doing, but the Internet search results are speaking quite an exact language when looking for the involved hardware for these Black Screens. Please, Firefox developers, bypass that terrible Black Screen problem. At the moment, i have to use the Safari browser just to be able to send you this message. Laptop specs: Compaq CQ57 Refurbished Windows 7 Home Premium 64bit Mozilla Firefox Nightly Latest Version 8GB RAM i3 2330M Processor Intel HD Family Graphic Driver (same bad results with Intel 3000 Graphics Driver)

Все ответы (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Nighty always shows me a black screen on startup that gets replaced by the tabs from the previous session after a short while, so this wouldn't be abnormal.

If the whole screen gets black and not just Firefox then something else goes wrong and there might be a problem with the graphics display driver (hardware acceleration).