Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile etc

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Shadow110

more options

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile its either lost or deleted, how do I reinstall Mozilla?etc

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile its either lost or deleted, how do I reinstall Mozilla?etc

Все ответы (1)

more options

Hi, check your desktop for a folder called OldFirefoxProfile it may be possible to rescue data out of it.

Look for your profile here and rescue it and look for a new profile that has been made :

For removal of Firefox uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Delete the profile Folder as per location top URL or Create a New Profile.

If these fail use : https://www.revouninstaller.com/revo_uninstaller_free_download.html

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

fyi for future :

Please let us know if this solved your issue or if need further assistance.