gmail account recieves email but won't send
i set up a gmail account in thunderbird no problem. i recieve email fine but when i try to send an email it goes to a new window trying to make me sign in on the gmail site but when i try to do that nothing happens as you can see in my screenshot
Выбранное решение
Update to the latest version of Thunderbird. OAuth2 authentication is broken in versions prior to 52. https://www.mozilla.org/thunderbird/
Прочитайте этот ответ в контексте 👍 1Все ответы (5)
this is the troubleshoot result if it helps
Application Basics
Name: Thunderbird Version: 45.8.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.8.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20170305125302 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account4: INCOMING: account4, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account6: INCOMING: account6, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account8: INCOMING: account8, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: , smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true
account17: INCOMING: account17, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
Crash Reports
Extensions Lightning, 4.7.8, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 45.8.0 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.glcontext.appVersion: 45.8.0 gfx.crash-guard.glcontext.deviceID: 0x0a16 gfx.crash-guard.glcontext.driverVersion: 10.18.10.3412 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 2e367268-5d90-4cc8-8d95-dcbaf67abd9 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1520774896 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false
Graphics
Adapter Description: Intel(R) HD Graphics Family Vendor ID: 0x8086 Device ID: 0x0a16 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3412 Driver Date: 1-22-2014 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.22164) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9) GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.12 4.12
NSS 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS Util 3.21.3 3.21.3
NSS SSL 3.21.3 Basic ECC 3.21.3 Basic ECC
NSS S/MIME 3.21.3 Basic ECC 3.21.3 Basic ECC
You appear to have three gmail accounts. Do none of them work?
The otherr 2 work, the aetting were imported long time ago from outlook express. The new one was created afterward. I checked the settings and they seemed to be pretty much the same
Выбранное решение
Update to the latest version of Thunderbird. OAuth2 authentication is broken in versions prior to 52. https://www.mozilla.org/thunderbird/
christ1 said
Update to the latest version of Thunderbird. OAuth2 authentication is broken in versions prior to 52. https://www.mozilla.org/thunderbird/
That did it! Thanks for your support