Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

V57 often stalls

  • 4 ответа
  • 7 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Hammerhead2048

more options

Ever since upgrading to V57 Quantum the performance has been bad. It often stalls while trying to scroll or clicking on a link or while typing. The stall can last up to 30 seconds. Never had this type of problem before V57. I've had to switch to using Google Chrome. Is there a way to download and install a pre-V57 version?

Ever since upgrading to V57 Quantum the performance has been bad. It often stalls while trying to scroll or clicking on a link or while typing. The stall can last up to 30 seconds. Never had this type of problem before V57. I've had to switch to using Google Chrome. Is there a way to download and install a pre-V57 version?

Выбранное решение

Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.

Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.

Прочитайте этот ответ в контексте 👍 1

Все ответы (4)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

The problem persists in safe mode.

more options

Выбранное решение

Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.

Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Please let us know if this solved your issue or if need further assistance.

more options

That fixed the problem. Putting a tick in the box for "Prevent Accessibility Services from accessing your browser" the stalling problem went away. Thanks so much for the help and quick replies.