Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Mouse stops working when running Firefox

  • 3 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от FredMcD

more options

I'm using a Dell M6500 laptop. I did a fresh install of Firefox Quantum and the touchpad stops working. This laptop also has a "mouse stick" like IBM's "Trackpoint" mouse. Oddly enough, that continues to work. The only way to get the touchpad working is to reboot the laptop. This problem also happens on older versions of Firefox. There seems to be some sort of conflict between Firefox and the touchpad driver. Any idea what could be causing this?

I'm using a Dell M6500 laptop. I did a fresh install of Firefox Quantum and the touchpad stops working. This laptop also has a "mouse stick" like IBM's "Trackpoint" mouse. Oddly enough, that continues to work. The only way to get the touchpad working is to reboot the laptop. This problem also happens on older versions of Firefox. There seems to be some sort of conflict between Firefox and the touchpad driver. Any idea what could be causing this?

Все ответы (3)

more options

Some computers have an option where if there is a mouse detected, the pad is disabled. Check the mouse software options. Also, check for updates to the mouse.

more options

I checked the settings and it seems to be set up properly. I'm running the latest drivers.

more options

What's your computer system and Firefox version?

How long before the problem shows up?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?