Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

I can get e-mails to my phone but cannot remove them from the server when I delete them

  • 1 ответ
  • 2 имеют эту проблему
  • 5 просмотров
  • Последний ответ от user1121639

tommiceli
tommiceli
more options

I have 2 e-mail accounts on different servers. My business one works fine with my Samsung S8. On the Mozilla account on the optonline server, I get e-mails but when I delete them from my computer they stay on my phone and I need to do a manual delete.

I have 2 e-mail accounts on different servers. My business one works fine with my Samsung S8. On the Mozilla account on the optonline server, I get e-mails but when I delete them from my computer they stay on my phone and I need to do a manual delete.

Все ответы (1)

user1121639
user1121639
more options

Perhaps you set up your "optonline" e-mail account in Thunderbird as a POP account, not IMAP, and further have Thunderbird set to not delete e-mails from the server.

If the e-mail address was set up in Thunderbird as IMAP, then it would work as you expect.

Check your e-mail settings in Thunderbird, and with that e-mail provider. Read this article for how to Switch from POP to IMAP account