We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox crashes

  • 1 ответ
  • 2 имеют эту проблему
  • 3 просмотра
  • Последний ответ от philipp

more options

Crash ID: bp-1e730643-4dfd-4328-bd9e-60c142170131 Firefox crashes before opening any browser window (no option to restart safe mode) I have tried uninstalling and reinstalling Mozilla , same issue persists.

Crash ID: bp-1e730643-4dfd-4328-bd9e-60c142170131 Firefox crashes before opening any browser window (no option to restart safe mode) I have tried uninstalling and reinstalling Mozilla , same issue persists.

Все ответы (1)

more options

hi, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox