We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Lost sync data after pass reset. Still have data on android. How to retrieve?

  • 2 ответа
  • 1 имеет эту проблему
  • 22 просмотра
  • Последний ответ от yellowmatter

more options

After resetting Windows, installed Firefox and turned on sync. Had to reset my password and, not knowing, lost my synced data, and had no backup. But my data still shows on firefox on my android smartphone, how can i retrieve it? I turned off wifi in case it syncs and i lose everything.

After resetting Windows, installed Firefox and turned on sync. Had to reset my password and, not knowing, lost my synced data, and had no backup. But my data still shows on firefox on my android smartphone, how can i retrieve it? I turned off wifi in case it syncs and i lose everything.

Все ответы (2)

more options
more options

Did you read my post? What i want to know is if i login on my phone after a reset, all the data that is on there will go away, since resetting the password clears everything that is stored on the servers. I tried connecting my phone to the pc to retrieve the data but after searching for mozilla and firefox i couldn't find anything that seems to be it.