We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I use a macbook pro....blue spinning wheel whenever I use facebook started a few days ago, app works but spinning is annoying

  • 2 ответа
  • 5 имеют эту проблему
  • 15 просмотров
  • Последний ответ от cor-el

more options

There is nothing wrong with my computer. Facebook works in all other browsers without this problem. Whenever I load Facebook, the page loads fine and is perfectly functional. However, if I click on a notification, the cursor adds a spinning blue ball...the notification page loads fine and doesn't really affect the site's functionality, but is just really annoying. It will not go away no matter what, unless I reload the page. Again, it is really annoying. I do not have this problem with any other browsers or apps. I will be switching to Chrome as default for Facebook if I don't have this resolved soon....REALLY REALLY ANNOYING.

There is nothing wrong with my computer. Facebook works in all other browsers without this problem. Whenever I load Facebook, the page loads fine and is perfectly functional. However, if I click on a notification, the cursor adds a spinning blue ball...the notification page loads fine and doesn't really affect the site's functionality, but is just really annoying. It will not go away no matter what, unless I reload the page. Again, it is really annoying. I do not have this problem with any other browsers or apps. I will be switching to Chrome as default for Facebook if I don't have this resolved soon....REALLY REALLY ANNOYING.

Все ответы (2)

more options

Hi pablo123, This was one of the issues that we fixed right before the 39 release. Please update your Firefox and make sure that you are still not seeing this.

Please update to the most recent version of Firefox:

more options

Do you still have this issue?

This should have been fixed by Facebook.

  • bug 1179764 - Facebook and the Spinning Wheel of Doom! (inline cursor: pointer never removed from documentElement)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"