Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Error: ' The Update could not be installed (patch apply failed)' . It keeps trying to install this patch but my version is the latest one!!

  • 2 ответа
  • 2 имеют эту проблему
  • 5 просмотров
  • Последний ответ от cor-el

mollik8
mollik8
more options

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time.

I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

I have the latest version of firefox. I know this because your website says so. But for some reason, my current firefox keeps trying to install a new version by "trying" to install a patch. But it fails every time. I cant say exactly when this started. A few weeks ago, firefox was behaving erratically (crashing for no reason at every launch due to some video plugin fail) but i uninstalled and reinstalled (a few times) and it was fine after the last one.

Все ответы (2)

guigs
guigs
more options

It is possible to change your update settings in the meantime. Configuration Options for Updates

However the latest version is 35.0.1.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If files already have been downloaded then remove the files in the updates and updates\0 folder. You can also delete the active-update.xml file.

Software Update not working properly:

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates