We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox fails to restart after exiting normally

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Willie168

more options

I'm running windows 7; Foxfire has been working correctly until recently. It updated to 34.0.5. After booting up the PC, Firefox seems to work normally. Sometimes when I exit the browser to do something else, it won't start again. Looking at the task manager, firefox.exe is shown to still be running. Stopping it does not help. I've searched the knowledge base and tried the suggestions, removing ad-ons, resetting, etc. I've also completely removed Firefox and reinstalled it from a new download. Any suggestions?

I'm running windows 7; Foxfire has been working correctly until recently. It updated to 34.0.5. After booting up the PC, Firefox seems to work normally. Sometimes when I exit the browser to do something else, it won't start again. Looking at the task manager, firefox.exe is shown to still be running. Stopping it does not help. I've searched the knowledge base and tried the suggestions, removing ad-ons, resetting, etc. I've also completely removed Firefox and reinstalled it from a new download. Any suggestions?

Выбранное решение

From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings. It was suppose to have been fixed in v30.

Type about:preferences#privacy <Enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

more options

Выбранное решение

From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings. It was suppose to have been fixed in v30.

Type about:preferences#privacy <Enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

more options

Thanks. This solved my problem. Firefox does not lock up windows now with these changes.