Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Is Mozilla "hijacking" my startup page by overriding it and substituting the Mozilla Startup Page whenever I start Firefox??

  • 16 ответов
  • 3 имеют эту проблему
  • 6 просмотров
  • Последний ответ от cor-el

more options

Recently, I customized my startup page (as I have many times in the past.) Since then, however, each time I start Firefox it opens with the Firefox Startup Page, including the Firefox logo/icon. Even though I've rebooted my pc and reset my startup page quite a few times in an effort to overcome the problem (sometimes using Options and others by dragging the tab to the Home icon) the Mozilla Startup Page trumps me and replaces my customized choice. What's the deal? Is Mozilla intentionally overriding users' choices and imposing its own, preferred Mozilla Startup Page or is it the result of an unrelated "hijacker"?

Thank you.

Recently, I customized my startup page (as I have many times in the past.) Since then, however, each time I start Firefox it opens with the Firefox Startup Page, including the Firefox logo/icon. Even though I've rebooted my pc and reset my startup page quite a few times in an effort to overcome the problem (sometimes using Options and others by dragging the tab to the Home icon) the Mozilla Startup Page trumps me and replaces my customized choice. What's the deal? Is Mozilla intentionally overriding users' choices and imposing its own, preferred Mozilla Startup Page or is it the result of an unrelated "hijacker"? Thank you.

Все ответы (16)

more options

hello, you have a user.js file in your profile that may overwrite your custom preferences. go to the firefox menu ≡ > help ? > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

How to fix preferences that won't save

more options

Thanks for your prompt response - - and instx geared for a neophyte like myself. I'll take a shot and hopefully your advice will solve the problem which, while minor, is annoying.

more options

Followed Phillipp's instx. Selected Troubleshooting Information and then, before I found Profile Folder, I scrolled down the page and, just above something about Javascript, found the following: "user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox."

I then scrolled back up the page, found and selected Profile Folder and selected that. A window opened, but there was no file named "user.js". I did locate a file "user" and selected it. Within that file there was a reference to user.js. I renamed the "user" file and then closed the window and restarted Firefox.

Sorry, but the above action did not solve the problem. Any other thoughts? Would a Firefox reset do the trick? Thanks again.

Изменено mporter24

more options

Type about:config in the address bar and press Enter. If a warning screen comes up, press the Be Careful button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar. Type browser.newtab.url and press enter. browser.newtab.url tells Firefox what to show when a new tab is opened. If you want, right click and select Modify. You can change the setting to;

about:home (Firefox default home page), about:newtab (shows the sites most visited), about:blank (a blank page),

or you can enter any web page or about: page you want.

The same instructions are used for the new window setting, listed as browser.startup.homepage.

more options

The more I try to prevent the Mozilla/Firefox Startup Page from taking over or hijacking my preferred/customized startup page, the more I'm being convinced that Mozilla is intentionally trying to force its users to adopt the Mozilla/Firefox Startup Page as their own startup page. It appears to me to be a calculated effort by Mozilla to expand the recognition of its corporate "brand", just like Microsoft would do.

So, I don't think that the problem I initially posed is the result of a software glitch. Instead, this may simply be another example of arrogance by a successful organization. Perhaps I'm wrong; perhaps I'm not.

more options

Fred. Though I'm getting more pessimistic that I will find a way to work around the Mozilla/Firefox Startup Page, I welcome your reply and will try to implement it your suggested (possible) solution. I'll report back on the outcome.

more options

Fred. I followed your instructions and typed "home" in as the modified value. Unfortunately (as I expected), the Mozilla/Firefox Startup Page showed up instead of the page I wanted. That showed up in the first tab.

My objective is to have the webpage of my choice ("customized" per Mozilla's instx) appear at the startup of my pc. It does not. Mozilla's Startup Page continues to get to the head of the queue.

Thanks anyhow.

more options

hello, your assumption that this would be something that is done deliberately by mozilla is certainly incorrect. please try to reset firefox and see if this can address the issue...

more options

Thanks Phillipp and Fred. While I haven't solved the problem, I can either use another browser or live with it. I'll probably do the latter.

I do appreciate the effort.

more options

I followed your instructions and typed "home"

about:home (Firefox default home page),

more options

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.


There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

While I do appreciate your input and that of Phillipp and Fred, I'm fast approaching my point of incompetency regarding pc's. When I start to pull back the curtain of confusion (about:config) to see the wizard, I start to worry that I may change a value or other datapoint and not be able to logon with my pc. So, as noted above, I'll either learn how to live with Mozilla/Firefox's Startup Page or find another browser. Annoying, but no big deal.

FYI, while there was a "perfs" file and a "perfs-1" file, neither had a ".js" extension. When I selected those files, they were identified as JS Script files and showed a ".js" at the end of each's respective path. I thought about it, but decided to abandon the quest rather than risk going down a road that I would not be able to navigate upon return.

more options

You can try to delete both prefs.js and prefs-1.js files in case there is a problem with the files. The numbered prefs-1.js file shouldn't be there and indicates that there was a problem at the time this file got created and should be removed anyway. Deleting the prefs.js file will reset all preferences to the default value and you will have to redo changes made in Firefox/Tools > Options.

more options

In my last post, I indicated that neither the "prefs" nor the "prefs-1" files showed a ".js" after their names. That being said, you suggest that I delete two files: "prefs.js" and "prefs-1.js". Are we referring to the same files?

more options

like mentioned before, i'd recommend that you proceed with a reset of firefox: Refresh Firefox - reset add-ons and settings

more options

Yes, that are the correct files. Windows hides some file extensions by default. Among them are .html and .ini and .js and .txt, so you may only see file name without file extension. You can see the real file type (file extension) in the properties of the file via the right-click context menu in Windows Explorer.